In the last 18 months The Chief Information Officers and Digital Leaders spearheaded business continuity and resilience in enterprises during the crisis, volatility and economic disruptions.
Technology powered an overnight shift to remote work in business, ensured the continuation of commerce and connected the supply chain and executives to allow trade to continue without disruptions. That’s the scenario we see unfolding around the world an d i n India and we have no historical precedent for using it as a guide for how these events will play out. Going Virtual, Going Online a nd Going Digital was the only solution in these uncertain times for organizations. With the use of remote working, new engagement technologies companies overcome the work from home challenges.
This year the CIO Outlook Survey covered 235 large and medium Indian enterprises, unveiling a series of trends, starting with work from home (WFH) and remote working becoming the new normal to a variety of new digital and security initiatives organizations will undertake in the post COVID 19 scenarios.
We have also extensively surveyed the organizations for specific technologies they are looking to adopt and expand into for customer experience, employee experience and cost optimization, while increasing productivity and mitigating security challenges.
CIO Outlook Business Impact Pulse Report for the year 2021 in the backdrop of the new normal digital economy offers comprehensive insights on enterprise technology. Even in the current scenario, significant ICT investments are planned across business areas.
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